FAQ
What types of home decor items do you offer?
Havenique Home specializes in a curated selection of stylish and comfortable home decor items. Our product range includes decorative throw pillow covers, particularly our popular corduroy options, which blend modern farmhouse aesthetics with boho charm.
How can I ensure the quality of your products?
We prioritize quality craftsmanship and thoughtful design in all our products. Each item is crafted to enhance your living space while providing a cozy and inviting atmosphere. Our commitment to quality ensures that you receive durable and aesthetically pleasing decor items.
What is your return policy?
We have a 30-day return policy. You may request a return within 30 days of receiving your item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
How do I initiate a return?
To start a return, please contact us at elgnertim14@gmail.com. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your package back to us.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I exchange an item?
The most efficient way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.
Do you ship internationally?
Currently, we focus on providing quality home decor items within specific regions. For international shipping inquiries, please contact us directly to discuss availability and options.